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Frequently Asked Questions

Getting Started

Here are some of the best practices to get the best out of your Recovy Gun+:

1. With unit off, fully insert massage head by pressing in. Remove by pulling it out.

2. With power switch in the ON position, press the power button once to turn device on to level one, twice to turn device to level two, etc.until you reach level five. Pressing the power button again will turn the device off. The blue LED lights will indicate the corresponding power level.

3. Always turn on the Recovy Gun+ before placing it on the body.

4. For muscle activation, recovery, and tension relief, simply “float” the Recovy Gun+ on muscles that need the most attention – it was designed to do all the work for you. Slowly glide the Recovy Gun+ up and down the muscle, gradually applying light to moderate pressure as needed.

We recommend using your Recovy Gun+ for a minimum of 20 seconds and a maximum of 2 minutes per muscle group. A full-body session should not exceed 15 minutes. Treat yourself 2-3 times per day max.

30 SECONDS = MUSCLE ACTIVATION

Before your physical activity, float your Recovy Gun+ for up to 20 seconds to wake up your muscles.

15 SECONDS = MUSCLE RE-ACTIVATION

Reactivate muscles while working out by using your Recovy Gun+ for 15 seconds on the muscle group. This will relieve muscle spasms and fatigue, and keep muscles active.

2 MINUTES = RECOVERY

Float your Recovy Gun+ for up to 2 minutes for muscle recovery to decrease soreness, and on any muscles that require immediate pain relief after your workout.

The Recovy Gun+

The Recovy Gun+ brings you a customized massage experience to help you improve your mobility. Featuring our Premium rechargeable Lithium-ion battery, five-speed settings, 7 interchangeable head attachments, and Pressure Sensor Technology, the Recovy Gun+ delivers a perfect combination of vibrating technology, performance, and variability.

Check out the Recovy Gun+ Page to see our device’s specifications and features. We aim at providing a percussive therapy massage device at best value for money. The Recovy Gun+ comes with a travel case.

Whether you’re an athlete, a physical therapist, or a person who needs relief from tension and pain, the Recovy Gun+ provides a breakthrough, natural approach to improving your physical health. Percussive massage can help you perform better, recover faster, and relieve tension and pain for whole-body relief.

The Recovy Gun+ can help with the following:

Accelerates recovery & muscle repair – Increases blood and lymphatic flow – Relieves muscle spasms and stiffness – Breaks up scar tissue – Improves lactic acid clearance – Activates the nervous system and muscles – Muscle fatigue, pain, tightness, soreness, and knots – Natural stress relief – Myofascial release

The Recovy Gun+ is for anyone practicing a physical activity, from top athlete professionals to everyday people. In other words, this vibration massage device is also for you.

Purchasing and Shipping

Shipping for US customers is handled from our warehouse in Florida. We use USPS Priority (2-3 Business Days).

Shipping for orders in the European Union will take 2-4 Business Days.

Shipping for orders in Southeast Asia will  take 2-4 Business Days.

When your order is ready for shipment, you’ll receive email notifications with tracking and delivery updates. In addition, reach out to [email protected] if you have any questions about your order.

Please reach out to our Team at [email protected]. We will do our best to cancel your order before it is processed and shipped. If the item has already been shipped, we will work with you to ensure it is returned.

Standard Return Policy:

You have 30 calendar days from date you received your Recovynow order.
Only items that have been purchased directly from recovynow.com can be returned to Recovynow.
If your unit has been used or opened, a restocking fee of 10% will apply. Recovy does not cover shipping costs for returns.
Please ensure that the item you’re returning is repackaged with all the cords, accessories and documentation that were included when you received it.

Refund Policy:

Once our Team receives and inspects your returned product, our accounting team will initiate your refund within 2-3 business days. Once we issue the refund, it can take 5-7 business days for it to reflect in your original method of payment. An email confirmation will be sent to the address associated with your order, detailing the amount refunded. The way your refund is processed depends on your original payment method.

General Questions

We ship to many countries around the world. Please see the listing of the current countries where Recovy is available:

NORTH AMERICA: USA, Canada, Mexico

EUROPE: Austria, Belgium, Czech Republic, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Serbia , Slovakia, Slovenia, Spain, Sweden, Switzerland

ASIA: Australia, Indonesia, Malaysia, Philippines, Singapore, Thailand, Vietnam

We accept all major credit cards and Paypal. 

We offer Promo Code that can be applied on your first purchase. Simply add your email address at the bottom of any page and sign up with Recovy. The Promo Code is to be used during the checkout process.

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